REI

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4.4

( 8 reviews )

Sporting Goods

Closed 10:00 AM - 08:00 PM See Hours

1338 San Pablo Ave, Berkeley, CA 94702, United States

+1 5105-274-140

REI is a well-known brand that specializes in outdoor recreational gear. They offer a wide range of products for activities such as biking, hiking, camping, and more. With a reputation for quality and customer satisfaction, REI is often considered a go-to destination for outdoor enthusiasts. Additionally, REI offers discounted prices and cash back rewards for members of their cooperative. The knowledgeable and friendly sales staff at REI are always available to assist customers in finding the perfect gear for their adventure needs. While providing a wide selection of outdoor gear, REI aims to create a positive and inclusive shopping experience for all customers.

Amenities and More

Kerbside pickup
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
Wheelchair-accessible lift
In-store shopping
In-store pick-up
Quick visit

Reviews

4.4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Dr tinto

March 22, 2024

The company has gone Corporate. They care more about making money, and selling memberships over taking care of customers. Wish i could give zero stars. There is a reason this store, and others thathave followed, unionized. The management at this corporation is awful, by design. They hire externally and have fired most long tenured employee's. There is no more outdoor culture, and inspiration from knowledgable staff. The advantage they had over other retailers was great customer service...that's it. But after eliminating their Sales lead position whuch was the part of the management team that essentially ran the sales floor and wrre their best experts, the company is just another Walmart. Don't be fooled by the 'Co-op', there are better places to shop that give you that 10% back instantly with membership like Sports Basement. One of REI's goals is to sell Credit Cards!! Not just membership. Shop local, shop Sports Basement.

Krystal liu

March 22, 2024

Great REI in the heart of Berkeley! It’s quite a busy store and has free parking in the lot infront. No pets or dogs allowed, only service animals!

William whitesidew iii

March 22, 2024

If there was a playbook for how to run a sporting goods store, this REI should definitely write it! My two friends and I were absolutely blown away by Ben, who's pretty much the Yoda of hiking backpacks. He knows his stuff and then some, explaining the ins and outs of each bag, how to adjust it just right, and even shared some tips on how to handle heavy loads without turning our backs into pretzels. He also had a bunch of great advice on how to train for our hiking trip. Hats off to Ben - he really went the extra mile! Someone give this guy all the gold stars and a raise! And then there's Scott, the store manager. When I realized I'd left a few items behind the day after I left, I called the store and Scott just said, "No problem, come on back and pick them up". How's that for top-notch service? In short, this REI store is a gem. Five stars all the way.

Alan shinaver

March 22, 2024

I forget how much I dislike going to this store, until I go in again. The employees aren’t knowledgeable, they are often condescending, and the company just doesn’t sell quality gear. 2 stars because they consistently have outdoor gear that works on short notice, which I appreciate.

Nick nichols

March 22, 2024

Love REI but feel if they are going to sell dog items they need to let dogs come into the store. They want to profit from the sales but wont let them in. It is a very old school to not let your family members (dogs) go shopping with you. I am annoyed every time I walk in and see that no dogs sign on the front door. Most other stores let you shop with your dogs. Will stay away until this changes.

Melanie tam

March 22, 2024

If you are searching for the best in outdoor recreational gear, be that bikes, snow, hiking, camping, or what have you, this is the place to go. Join the coop to get discounts and cash back. I went for Merrell hiking boots and hiking pants and found just what I wanted with help from friendly sales people. Recommended.

Abraham g

March 22, 2024

It is good place. They have certain discounts. If you live in the US for a longer time, taking their membership works out to some good deals.

Lisa gretsinger

March 22, 2024

Best place to buy climbing shoes 👟. They have excellent staff to measure your feet and give recommendations based on your climbing experience level. They never try to sell you the most expensive pair, only focusing on which ones fit best. …